Last updated: December 8, 2025

At Prestige Nova Ads, we aim to provide high-quality services and ensure customer satisfaction. Our refund policy is designed to be fair and transparent for both parties.

1. Service-Based Refunds

Due to the custom nature of our marketplace advertising services, refunds are generally not provided after the launch of a campaign or delivery of a strategy. However, we will work with you to resolve any concerns regarding the service delivered.

2. Free Audit Requests

Free audit requests do not involve any payment and therefore do not qualify for refunds.

3. Exceptional Circumstances

In exceptional cases, such as failure to deliver agreed-upon services or significant errors on our part, we may consider a partial or full refund. Such decisions are made on a case-by-case basis.

4. How to Request a Refund

If you believe you qualify for a refund under exceptional circumstances, please contact us at: support@prestige-nova-ads.com. We will review your request and respond within 10 business days.

5. Contact Us

For any questions regarding this Refund Policy, please contact us at: support@prestige-nova-ads.com.